Terrasol Elite Privacy Policy

At Terrasol Elite, we are committed to safeguarding the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, applications, and rental services.

1. Information Collection:

We may collect personal information from you when you interact with our website, make reservations, communicate with us via email or phone, or use our applications. This information may include but is not limited to:

  • Name
  • Contact information (email address, phone number, address)
  • Payment information
  • Booking details
  • Preferences and special requests

2. Use of Information:

We use the information collected for the following purposes:

  • Processing and managing reservations
  • Communicating with you regarding your bookings, inquiries, and special offers
  • Improving our services and customer experience
  • Conducting analytics to better understand customer needs and preferences
  • Complying with legal obligations

3. Information Sharing:

We may share your personal information with third parties in the following circumstances:

  • With service providers and partners who assist us in providing our services (e.g., payment processors, property management companies)
  • When required by law or to protect our rights and property
  • With your consent or as otherwise disclosed at the time of collection

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights:

You have the right to:

  • Access, update, or correct your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw your consent for processing (where applicable)

7. Children’s Privacy:

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our services after any such changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@terrasolelite.com.